Browsing by Author Nguyen Dong Phong


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Issue DateTitleAuthor(s)
2014Call center services and customer loyalty: A study in the Vietnamese banking industryLe Hong Nhung
2010Capital structure and firm performance: case study : listed companies in Hochiminh stock exchageHuynh Anh Kiet
2018Cross-functional knowledge sharing, coordination and firm performance: the role of cross-functional competitionNguyen Phong Nguyen
2022Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its driversHo Xuan Huong
2019Customer inspiration in a tourism context: an investigation of driving and moderating factorsNguyen Huu Khoi
2015Customer loyalty in Vietnam's hotel industry: the role of service quality, customer satisfaction, hotel image and customer delightDo Anh Quan
2022Dataset for cognition processes, motivations, spatial presence experience, and customer engagement in retail mobile appsLe Nhat Hanh
2011Determinants of the adoption of technological innovation by logistics services providers in VietnamNguyen Thi Kim Ha
2014Determining female shopper loyalty towards clothing storesNguyen Thi Kim Sa
2014Factors affecting customer satisfaction and behavioral intention in the fast food industry in VietnamPhan Thi Kim Suong
2014Factors affecting entrepreneurial intent: A study of business students in VietnamNguyen Thuy Phuong Thao
2022Human resource management practices in higher education: a literature review using co-word analysisNguyen Dong Phong
2014Influence of problematic customers on employee's emotional exhaustion and turnover intentionsLe Ha Thu
2014Key factors affecting Horeca customers' loyalty in domestic goods at Ho Chi MinhNguyen Thi Thanh Trang
2018Marketers' human capital resources and job performanceNguyen Dinh Tho
2014Marketers’psychological capital and performance. The mediating role of quality of worklife, job effort and job attractivenessNguyen Dinh Tho
2012Service quaility, perceived price and customer satisfaction in higher education : Luận văn thạc sĩDiep Quoc Bao
2014Some factors influencing student satisfaction in E-Learning: a study of university students in Ho Chi Minh city, Viet NamNguyen Huu Quy
2011The impact of bank service quality on customer loyalty: A study of banks in Ho Chi Minh cityDo Cong Bien