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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/60273
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dc.contributor.authorHuynh Nhat Tanen_US
dc.date.accessioned2020-08-06T03:19:25Z-
dc.date.available2020-08-06T03:19:25Z-
dc.date.issued2020-
dc.identifier.otherBarcode: 1000009808-
dc.identifier.urihttps://opac.ueh.edu.vn/record=b1031734~S1-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/60273-
dc.description.abstractIntroduction. Service quality and customer satisfaction. 2018 Vietnam customer index (CSI). The existence of central problem. Potential cause - responsiveness. Solution and action plan.en_US
dc.format.medium42 p.en_US
dc.language.isoEnglishen_US
dc.publisherUniversity of Economics Ho Chi Minh City; ISB (International School of Business)en_US
dc.subjectPersonnel managementen_US
dc.titleRedress for service advisor responsiveness and its impact on customer satisfaction: a Mazda Vietnam reporten_US
dc.typeMaster's Thesesen_US
ueh.specialityBusiness Administration = Quản trị kinh doanhen_US
item.languageiso639-1English-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextFull texts-
item.grantfulltextreserved-
item.openairetypeMaster's Theses-
Appears in Collections:MASTER'S THESES
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