Please use this identifier to cite or link to this item:
https://digital.lib.ueh.edu.vn/handle/UEH/60273
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DC Field | Value | Language |
---|---|---|
dc.contributor.author | Huynh Nhat Tan | en_US |
dc.date.accessioned | 2020-08-06T03:19:25Z | - |
dc.date.available | 2020-08-06T03:19:25Z | - |
dc.date.issued | 2020 | - |
dc.identifier.other | Barcode: 1000009808 | - |
dc.identifier.uri | https://opac.ueh.edu.vn/record=b1031734~S1 | - |
dc.identifier.uri | http://digital.lib.ueh.edu.vn/handle/UEH/60273 | - |
dc.description.abstract | Introduction. Service quality and customer satisfaction. 2018 Vietnam customer index (CSI). The existence of central problem. Potential cause - responsiveness. Solution and action plan. | en_US |
dc.format.medium | 42 p. | en_US |
dc.language.iso | English | en_US |
dc.publisher | University of Economics Ho Chi Minh City; ISB (International School of Business) | en_US |
dc.subject | Personnel management | en_US |
dc.title | Redress for service advisor responsiveness and its impact on customer satisfaction: a Mazda Vietnam report | en_US |
dc.type | Master's Theses | en_US |
ueh.speciality | Business Administration = Quản trị kinh doanh | en_US |
item.languageiso639-1 | English | - |
item.cerifentitytype | Publications | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.fulltext | Full texts | - |
item.grantfulltext | reserved | - |
item.openairetype | Master's Theses | - |
Appears in Collections: | MASTER'S THESES |
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