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2016
Các yếu tố ảnh hưởng đến lòng trung thành của khách hàng trong lĩnh vực nhà hàng tại TP.Hồ Chí Minh
Lê Công Thuận
2015
The effects of perceived justice with service recovery on customer satisfaction, loyalty and word of mouth in restaurant services in Ho Chi Minh city
Truong Ngoc Quang Duy
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