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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/60887
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dc.contributor.authorVo-Thanh, T.-
dc.contributor.otherVu, T.-V.-
dc.contributor.otherNguyen, N.P.-
dc.contributor.otherNguyen, D.V.-
dc.contributor.otherZaman, M.-
dc.contributor.otherChi, H.-
dc.date.accessioned2020-12-09T06:55:07Z-
dc.date.available2020-12-09T06:55:07Z-
dc.date.issued2020-
dc.identifier.issn0966-9582-
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85096877757&doi=10.1080%2f09669582.2020.1850750&partnerID=40&md5=31e201e2970f34f0e69e4b3efba75f26-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/60887-
dc.description.abstractThis research examines the role of hotel employees’ satisfaction with their organization’s COVID-19 responses in reducing their perceived job insecurity (PJI) and maintaining their job performance (JP). We conducted two studies using an explanatory sequential mixed-methods design. The results indicated that employees’ satisfaction with organization COVID-19 responses (SOCV19R) positively influences JP and moderates (1) the positive association between perceived health risk associated with COVID-19 (PHRCV19) and PJI and (2) the negative link between PJI and JP. Unexpectedly, PHRCV19 was found to positively affect JP, and the moderating effect of SOCV19R on the relationship between PHRCV19 and JP was significant and positive. We also found that PJI has a mediating role in the PHRCV19–JP relationship. This study fills a significant gap in hospitality research by exploring the role of the organization’s crisis responses in tempering the impact of perceived health risk of a global health crisis on hotel employees. Theoretically, this research revealed that employees’ SOCV19R helps raise JP, mitigate the positive influence of PHRCV19 on PJI and the negative impact of PJI on JP, and strengthen the positive effect of PHRCV19 on JP.en
dc.formatPortable Document Format (PDF)-
dc.language.isoeng-
dc.publisherRoutledge-
dc.relation.ispartofJournal of Sustainable Tourism-
dc.rightsInforma UK Limited, trading as Taylor & Francis Group-
dc.subjectCOVID-19en
dc.subjectjob performanceen
dc.subjectPerceived health risken
dc.subjectPerceived job insecurityen
dc.subjectSatisfaction with organization COVID-19 responsesen
dc.titleHow does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?en
dc.typeJournal Articleen
dc.identifier.doihttps://doi.org/10.1080/09669582.2020.1850750-
ueh.JournalRankingScopus-
item.openairetypeJournal Article-
item.cerifentitytypePublications-
item.grantfulltextnone-
item.fulltextOnly abstracts-
item.languageiso639-1en-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
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