Browsing by Author Dao Thi Xuan Mai

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Issue DateTitleAuthor(s)
2016The role of service encounter interaction behavior in activating customer participation and co-creating value in the health care serviceLe Nguyen Hau; Dao Thi Xuan Mai; Pham Ngoc Thuy; Pham Ngoc Tram Anh; Tran Thi Phuong Thao