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Browsing by Author Pham Thi Bich Lan
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 2014 | The Impact of Organizational Responses to Complaints on Post Purchase Behavioral Intentions via Recovery Satisfaction - The Case of Saigon Commercial Bank | Vo Thi Quy; Pham Thi Bich Lan |
