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Browsing by Author Tran, N.T.
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 2020 | It takes two to tango: the role of customer empathy and resources to improve the efficacy of frontline employee empathy | Ngo, L.V.; Nguyen, T.N.Q.; Tran, N.T.; Paramita, W. |
