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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/43517
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dc.contributor.advisorNguyen Dong Phong-
dc.contributor.advisorNguyen Phong Nguyen-
dc.contributor.authorDo Anh Quan-
dc.date.accessioned2016-12-15T09:45:10Z-
dc.date.available2016-12-15T09:45:10Z-
dc.date.issued2015-
dc.identifier.otherBarcode: K50007941-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/43517-
dc.descriptionBusiness-
dc.descriptionLuận văn thạc sĩ -- Trường Đại học Kinh tế TP.HCM, 2015-
dc.descriptionThesis (Master’s) -- University of Economics Ho Chi Minh City, 2015-
dc.descriptionGồm tài liệu tham khảo-
dc.descriptionIncludes bibliographical references-
dc.description.abstractThe purpose of this research is to contribute to the understanding of how customer loyalty is developed within the context of the Vietnam’s hotel industry.A questionnaire is developed based on previously measurement scales and then sent to 3-star hotel gu-
dc.format.medium47 p.-
dc.language.isoeng-
dc.publisherTrường Đại học Kinh tế Tp. Hồ Chí Minh-
dc.subjectChất luợng dịch vụ-
dc.subjectHotel industry-
dc.subjectNgành khách sạn-
dc.subjectService quality-
dc.titleCustomer loyalty in Vietnam's hotel industry: the role of service quality, customer satisfaction, hotel image and customer delight-
dc.typeMaster's Theses-
dc.subject.DDC338.47647-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.grantfulltextreserved-
item.cerifentitytypePublications-
item.fulltextFull texts-
item.openairetypeMaster's Theses-
item.languageiso639-1en-
Appears in Collections:MASTER'S THESES
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