Please use this identifier to cite or link to this item:
https://digital.lib.ueh.edu.vn/handle/UEH/44335
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DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | Vo Thi Ngoc Thuy | - |
dc.contributor.author | Nguyen Huu Minh Phuong | - |
dc.date.accessioned | 2016-12-15T09:46:40Z | - |
dc.date.available | 2016-12-15T09:46:40Z | - |
dc.date.issued | 2014 | - |
dc.identifier.other | Barcode: K50006255 | - |
dc.identifier.uri | http://digital.lib.ueh.edu.vn/handle/UEH/44335 | - |
dc.description | Business Administration = Quản trị kinh doanh | - |
dc.description | Thesis (Master’s) -- University of Economics Ho Chi Minh City, 2014 | - |
dc.description | Includes bibliographical references and appendixes | - |
dc.description.abstract | This study empirical examined quality of frontline employee performance to satisfy customers in the Vietnam retail banking. Based on the model of multilevel investigation of factors influencing employee service performance and customer outcomes by Liao an | - |
dc.format.medium | 47 p. | - |
dc.language.iso | English | - |
dc.publisher | University of Economics Ho Chi Minh City | - |
dc.subject | Banking | - |
dc.subject | Dịch vụ bán lẻ | - |
dc.subject | Ngân hàng | - |
dc.subject | Retail service | - |
dc.title | Factors afecting frontline employy performance in Vietnam retail banking sector | - |
dc.type | Master's Theses | - |
dc.subject.DDC | 332.17 | - |
item.cerifentitytype | Publications | - |
item.fulltext | Full texts | - |
item.languageiso639-1 | English | - |
item.grantfulltext | reserved | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.openairetype | Master's Theses | - |
Appears in Collections: | MASTER'S THESES |
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