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https://digital.lib.ueh.edu.vn/handle/UEH/51479
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DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | Tran Ha Minh Quan | - |
dc.contributor.author | Tran Duc Trung Cang | - |
dc.date.accessioned | 2016-12-15T10:12:52Z | - |
dc.date.available | 2016-12-15T10:12:52Z | - |
dc.date.issued | 2014 | - |
dc.identifier.other | Barcode: K50006709 | - |
dc.identifier.uri | http://digital.lib.ueh.edu.vn/handle/UEH/51479 | - |
dc.description | Business Administration (by Coursework) = Quản trị kinh | - |
dc.description | Luận văn thạc sĩ -- Trường Đại học Kinh tế TP.HCM, 2014 | - |
dc.description | Thesis (Master’s) -- University of Economics Ho Chi Minh City, 2014 | - |
dc.description | Gồm tài liệu tham khảo và phụ lục | - |
dc.description | Includes bibliographical references and appendixes | - |
dc.description.abstract | The purpose of this research is to assess mobile telecommunication service quality in Ho Chi Minh City based on perceptions and experiences of customers, to find the linkage between mobile telecommunication service quality attributes, customer satisfactio | - |
dc.format.medium | 64 p. | - |
dc.language.iso | eng | - |
dc.publisher | Trường Đại học Kinh tế Tp. Hồ Chí Minh | - |
dc.subject | Customer satisfaction | - |
dc.subject | Dịch vụ viễn thông | - |
dc.subject | Hài lòng của khách hàng | - |
dc.subject | Telecommunication service | - |
dc.title | The factors affecting customer satisfation and loyalty of mobile telecommucation service in Ho Chi Minh city | - |
dc.type | Master's Theses | - |
dc.subject.DDC | 384.64 | - |
item.languageiso639-1 | en | - |
item.openairetype | Master's Theses | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.cerifentitytype | Publications | - |
item.fulltext | Full texts | - |
item.grantfulltext | reserved | - |
Appears in Collections: | MASTER'S THESES |
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