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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/51479
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dc.contributor.advisorTran Ha Minh Quan-
dc.contributor.authorTran Duc Trung Cang-
dc.date.accessioned2016-12-15T10:12:52Z-
dc.date.available2016-12-15T10:12:52Z-
dc.date.issued2014-
dc.identifier.otherBarcode: K50006709-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/51479-
dc.descriptionBusiness Administration (by Coursework) = Quản trị kinh-
dc.descriptionLuận văn thạc sĩ -- Trường Đại học Kinh tế TP.HCM, 2014-
dc.descriptionThesis (Master’s) -- University of Economics Ho Chi Minh City, 2014-
dc.descriptionGồm tài liệu tham khảo và phụ lục-
dc.descriptionIncludes bibliographical references and appendixes-
dc.description.abstractThe purpose of this research is to assess mobile telecommunication service quality in Ho Chi Minh City based on perceptions and experiences of customers, to find the linkage between mobile telecommunication service quality attributes, customer satisfactio-
dc.format.medium64 p.-
dc.language.isoeng-
dc.publisherTrường Đại học Kinh tế Tp. Hồ Chí Minh-
dc.subjectCustomer satisfaction-
dc.subjectDịch vụ viễn thông-
dc.subjectHài lòng của khách hàng-
dc.subjectTelecommunication service-
dc.titleThe factors affecting customer satisfation and loyalty of mobile telecommucation service in Ho Chi Minh city-
dc.typeMaster's Theses-
dc.subject.DDC384.64-
item.languageiso639-1en-
item.openairetypeMaster's Theses-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
item.fulltextFull texts-
item.grantfulltextreserved-
Appears in Collections:MASTER'S THESES
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