Advanced
Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/55184
Full metadata record
DC FieldValueLanguage
dc.contributor.authorHoang Thi Phuong Thao-
dc.date.accessioned2017-09-14T11:02:09Z-
dc.date.available2017-09-14T11:02:09Z-
dc.date.issued2013-
dc.identifier.issn1859 -1124-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/55184-
dc.identifier.urihttp://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=f8cf9223-347a-4887-b55e-e3e3ac9dbbdb-
dc.description.abstractThis research aims to identify the importance of factors that influence customer intention of purchasing electronic air ticket (e-ticket). The research compares the difference in purchasing intentions based on e-ticketing between demographic groups of age, income, educational level, and online shopping experience. With the sample size of 295 travelers, the regression models and ANOVA tests are used to process and explain data. The research detects four components, namely, perceived system usefulness, perceived ease of use, perceived behavioral control, and security of transaction that influence the consumer intention to buy e-ticket. The paper then recommends managerial solutions to the development of an electronic ticketing system in particular and e-commerce in general.-
dc.formatPortable Document Format (PDF)-
dc.publisherTrường Đại học Kinh tế Tp. Hồ Chí Minh-
dc.relation.ispartofJournal of Economic Development-
dc.relation.ispartofseriesJED, No. 217-
dc.subjectE-ticketing-
dc.subjectPurchasing intention-
dc.subjectInternet-
dc.titleElectronic ticketing system and traveler purchasing intention-
dc.typeJournal Article-
dc.relation.referenceAthiyaman, A. (2002), “Internet Users Intention to Purchase Air Travel Online: An Empirical Investigation”, Marketing Intelligence & Planning, 8(3): 234-242.-
dc.relation.referenceAzjen, I. (1991), “The Theory of Planned Behavior”, Organizational Behavior and Human Decision Processes, Vol. 50, pp. 179-211.-
dc.relation.referenceBagozzi, R.P. (1994), “Measuring in Marketing Research: Basic Principles of Questionnaire Design”, Principles of Marketing Research, Cambridge MA: Basil Blacwell, 1-49.-
dc.relation.referenceChen, L.D., M. L. Gillenson & D. L. Sherrell (2002), “Online Consumers: An Extended Technology Acceptance Perspective”, Information and Management, pp.705-719.-
dc.relation.referenceCheung, C.M.K. & M.K.O. Lee (2005), “An Integrative Model of Consumer Trust in Internet Shopping”, European Conference on Information System (ECIS, 2003), Naples, Italy.-
dc.relation.referenceChurchill, J. (1979), “A Paradigm for Developing Better Measures of Marketing Constructs”, Journal of Marketing Research, 26(1), 64-73.-
dc.relation.referenceDavis, F. (1989), “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology”, MIS Quarterly, 7(8): 319-339.-
dc.relation.referenceGattiker, U.E. (1990), Technology Management in Organizations, Sage, Newbury Park, CA.-
dc.relation.referenceGefen, D., E. Karahanna & D.W. Straub (2003), “Trust and TAM in Online Shopping: An Integrated Model”, MIS Quarterly, 27(1): 51-90.-
dc.relation.referenceHartwick, J. & H. Barki (1994), “User Participation, Conflict, and Conflict Resolution: The Mediation Roles of Influence”, Information Systems Research, 5(4): 422-438.-
dc.relation.referenceHoosain, A., S. Khan, D. Kira & A. Farhoomand (2000), “Japan Airlines: Impact of e-ticketing”, In K.C. Laudon & J.P. Laudon (Eds.) Management Information Systems: Managing the Digital Firm (8th Ed.) pp. 511-520, Englewood Cliffs, NJ: Prentice Hall.-
dc.relation.referenceJaruwachirathanakul, B. & D. Fink (2005), “Internet Banking Adoption Strategies for a Developing Country: The Case of Thailand”, Internet Research, 15(3): 295-311.-
dc.relation.referenceJohn, O.P. & V. Benet-Martinez (2000), “Measurement: Reliability, Construct Validation, and Scale Construction”, In H.T. Reis & C. M. Judd (Eds.), Handbook of Research Methods in Social Psychology, pp. 39-369, New York: Cambridge University Press.-
dc.relation.referenceKeil, M., P.M. Beranek & B.R. Konsynski (1995), “Usefulness and Ease of Use: Field Study Evidence Regarding Task Considerations”, Decision Support Systems 13(1): 75-91.-
dc.relation.referenceLee, C. (2010), “Including Subjective Norm and Technology Trust in the Technology Acceptance Model: A Case of e-ticketing in China”, The DATA BASE for Advances in Information Systems, 41(4): 40-51.-
dc.relation.referencePavlou, P. (2003), “Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the TAM”, International Journal of Electronic Commerce, 7(3), 101-134.-
dc.relation.referenceUdo, G.J. (2001), “Privacy and Security Concerns as Major Barriers for E-Commerce: A Survey Study”, Information Management and Computer Security, MCB University Press, pp. 165-174.-
dc.relation.referenceZeithaml, V.A., A. Parasuraman & A. Malhotra (2002), “Service Quality Delivery Through Websites: A Critical Review of Extent Knowledge”, Journal of the Academy of Marketing Science, 30(4): 362-375.-
dc.identifier.doihttp://doi.org/10.24311/jed/2013.217.09-
dc.format.firstpage129-
dc.format.lastpage146-
item.openairetypeJournal Article-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextOnly abstracts-
item.grantfulltextnone-
item.cerifentitytypePublications-
Appears in Collections:JABES in English
Show simple item record

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.