The poor experience in meal cost management in aeon mall Viet Nam

Abstract

According to economist Milton Friedman, the main purpose of doing business is maximizing profits for its owners. To do this, it is necessary to minimize the organization’s cost through cost management and controlling process. If it has some issues in cost management, company’s situation will be failure to get business purpose. This thesis provides an analysis and evaluation of current problem about the poor experience in meal cost management in AEON Vietnam Co., Ltd and to recommend ways of solving this problem. The thesis draws attention to the fact that the total number of employees has trend decreasing in 6 months early of Y2017. Conversely, the average cost per person for meal is increasing. Further investigations reveal that there are three existing problems: lack of experience to control situation, the big gap between number of order meals and the actual meals and the increasing in cost for per meal. Moreover, this thesis also finds out the factors appear to be the major causes of these problem in AEON Vietnam Co., Ltd. This thesis finds the prospects of the company in its current situation are not positive. The major problems require further investigation and remedial action by management. Based on analysis, some recommendations discussed include: how to retain experienced managers and setting up the other regulation to choose the industrial catering company. The thesis also investigates the fact that the analysis and evaluation conducted have limitations. Some of the limitations include: the information is not provided nature and the reasons cause the problem are not known clearly nor the data limitations as not enough information is provided or enough detail i.e. the other hidden reasons details are not known and the old employees, who leaf company already are not present to be invited the in – depth interviews.