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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/57764
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dc.contributor.authorPham Bao Duy-
dc.contributor.otherNguyen Tan Loi-
dc.contributor.otherHo Nhut Quang-
dc.date.accessioned2018-10-12T08:55:56Z-
dc.date.available2018-10-12T08:55:56Z-
dc.date.issued2018-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/57764-
dc.description.abstractThe well-noted extensive solution for strengthening the hospital’s obstacles from various perspectives are seeking in Vietnam context. Considering the foothold of medical industry formulated by government, the medical industry grants as sustainable fundamental development observed through FDI and governmental equity with shaky restriction. As strikingly demands in healthcare services, private and public hospitals in Vietnam, however, divulge the noticeable missing pieces are service quality, trust and satisfaction in arousing rehash visitors whom reveal the disavowal through pursuing highly experience expectation in comprehensive alternatives. Consequently, the deeply understanding in the rehash patients’ behavioral intention, especially, with further with appealing unfamiliar one is envisaged vital pharmaceutical to intensify specifically hospitals’ aspects. Methodically, quantitative research spread out the study in advance, the sample size accounted at 316 processing in Explanatory Factors Analysis and deeply exploiting by Structural Equation Modeling method. The outcomes spotlight the significant initial effect of independent dimensions in reputation and expertise toward trust, service quality toward satisfaction as well as towards behavioral intention in revisiting the hospital. Undoubtedly, there are some recommendations toughen up specifically the retained problems for hospitals in Vietnam.en
dc.formatPortable Document Format (PDF)-
dc.language.isoeng-
dc.publisherUEH Publishing House-
dc.relation.ispartofProceedings of Asia Conference on Business and Economic Studies (ACBES) by University of Economics Ho Chi Minh City on 8th – 9th Sep 2018 at Ho Chi Minh City, Vietnam-
dc.subjectVietnam healthcareen
dc.subjectService qualityen
dc.subjectExpertiseen
dc.subjectBehavioral intention in devisitingen
dc.subjectHospital in Vietnamen
dc.subjectSustainable developmenten
dc.titleBehavioral Intention In Revisiting Hospital Under The Effect Of Expertise, Reputation And Service Qualityen
dc.typeConference Paperen
dc.format.firstpage621-
dc.format.lastpage646-
item.fulltextFull texts-
item.openairetypeConference Paper-
item.grantfulltextrestricted-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.languageiso639-1en-
item.cerifentitytypePublications-
Appears in Collections:Conference Papers
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