Poor co-operation between employees at Thai Tu company

Abstract

This study analyzes the case of Thai Tu Company with the symptom is the decline in number of customers. There are four main chapters in this paper; they are the overview company, the problem identification, the causes validation and solutions in company and the supporting information. Based on information from interviews with relevant individuals and data from the company, the problem of poor cooperation between employees has been analyzed and chosen as central problem to be solved. Next chapter is a list of causes of central problems; they are lack of leadership, unclear Goals and duties, lack of training program, disengaged employees and virtual teams. In this chapter, a set of solutions to solve the problem has been proposed as well. Continuing, selecting one solution in this set of solution for action plan in organization. Finally, in the final chapter, interview guides, transcripts or reports will be composed to support this paper.