Factors influencing quality of life: a study of brand communities in Viet Nam

Abstract

This research investigates the impact of value co-creation practices in online brand community on quality of life by the mediating of brand relationship quality and consumer hope. The research was designed for the sample size about 250 respondents in online brand communities such as Apple brand community for Iphone fans, Channel brand community for perfume fans, 38 Degree flowers brand community for flower fans and SamSung brand community for the fans of Galaxy lines. The results indicate that it can be said that the existence of relationship between two elements of value co-creation practices in online brand community including impression management, brand use and brand relationship quality as well as the presence of the relationship in series from brand relationship quality to consumer hope and then quality of life. Finally, some implications are discussed to gain point of view objectively about research results.