Failure in inventory management at Fashion Department in Khatoco Trading Co., Ltd

Abstract

Nowadays, cost management is more concentrated by many corporations over the world, especially in highly competitive market. Hence, to maintain the growth in long term and achieve sustainable competitive advantages over rivals, any business line or any company needs to be effective and efficient in managing its internal activities and Fashion business line of Khatoco Trading Co., Ltd is also not an exception. Although the financial results of fashion section in the company still show some positive signals with an increase in sales and profits, non-financial aspects indicate some problems include: increment in customer complaints, discrepancies in inventory information between accounting system and warehouse system as well as between stock counts and system records. These are the significant symptoms which should be focused and analysed to find more inside problems. Based on the deep interview technique of qualitative research, secondary data analysis and literatures review, some potential problems and central problem of failure in inventory management are identified. This problem does exist because of some causes related to insufficient inventory management procedures and regulations as well as outdated and inconsistent inventory system. Therefore, to solve those causes effectively and efficiently, the recommendations of compiling written working processes for all inventory activities and building ERP system for Khatoco Trading are raised in details. These solutions will not only solve the main problem related to stocks control in short-term but also in the long-term of business life. More than that, they also help Board of Directors in managing and controlling entire company’s processes and save costs for the company.