The stock shortage of finished goods at warehouse: a case of Pasteur Street Craft Beer and Restaurant Co., Ltd

Abstract

Recently, the financial statement of Pasteur Street Craft Beer and Restaurant Co., Ltd has experienced a drop in revenue, in specific, the sale volume of the wholesale channel in Ho Chi Minh does not achieve planned sale volume. To discover the problem that Pasteur Street Craft Beer and Restaurant Co., Ltd is facing, meeting with the CEO of the company, interview relevant persons such as Sales Director, Marketing Executive, Distribution Manager, and Production Manager, as well as pertinent data of 2019, was collected. Through interview relevant persons, analyzing data from the company, and use related theory, the main problem was identified as the stock shortage. Finished goods are not available at Ho Chi Minh warehouse to deliver to customers that lead to a decrease in sales revenue of the sale department. Toward the main problem of out of stock, three potential causes had been found out are the lack of information sharing, the shortage of material, and the inaccurate forecasting. After analysis, the main cause that chosen to solve is the lack of information sharing. This study will propose solutions to solve the problem in order to help the company improve business performance.