Social responsibility affecting operational efficiency: a case of enterprises In Ho Chi Minh City

Abstract

Corporate social responsibility is no longer a new concept for the Vietnamese enterprise community. However, social responsibility activities in most enterprises are only understood as charitable contributions, community sharing or voluntary corporate social work. Therefore, the article main objective is to find out factors impacting the enterprises’ operational efficiency in Ho Chi Minh City (HCMC). The researchers surveyed 800 leaders who managing enterprises in HCMC. The researchers had used random sampling method. The article had tested Cronbach's Alpha, the exploratory factor analysis (EFA), confirmatory factor analysis (CFA)and Structural Equation Modelling (SEM). The article had used questionnaire on a 5-point Likert scale. Finally, social responsibility factor affecting the enterprises’ operational efficiency in HCMC with significance level 0.01.