Impact of Intention to Use Reused Wastewater for Community Statisfaction in Vietnam

Abstract

The paper aims to evaluate factors according to the planned behavioral theory of the community’s intentional attitude towards wastewater reuse. A huge amount of domestic wastewater will deplete water resources if not treated and reused. The survey results from more than 1000 households in the three major cities of Vietnam (Hanoi, Ho Chi Minh, and Da Nang) show that the community’s intention is good and all have a positive impact on the people’s satisfaction and water cycle management performance. All five factors: emotion, fairness, health risk, subjective norm, trust, have a positive impact on intention to use reused wastewater. Different from other studies, this research assesses the impact of intention to reuse wastewater on community satisfaction. Previous research showed that health risk negatively influenced intention; this study showed that health risk positively influenced intention and community satisfaction.