Constant connectivity and work–life balance the mediating role of psychological detachment from work

Abstract

While existing literature often views constant connectivity as detrimental to employee well-being and work-life balance, emerging perspectives suggest that its effects may depend on how individuals manage their work-life integration. This study examines the relationship between constant connectivity and work-life balance, with psychological detachment from work as a mediating mechanism. Data were collected from 278 full-time employees in Vietnam, using a mixed-method design and analyzed through partial least squares structural equation modeling. The results reveal that constant connectivity positively influences work-life balance, both directly and indirectly through enhanced psychological detachment from work. The study contributes to theory by reframing constant connectivity as a resource and highlighting detachment as a key cognitive process. Practical implications suggest that organizations should promote individualized strategies and digital norms that support employee autonomy in managing connectivity. Research purpose: This study examines the relationship between constant connectivity and work-life balance, with psychological detachment from work as a mediating mechanism. Research motivation: In today's workplaces, constant connectedness is becoming more frequent, which affects how individuals balance their professional and personal lives. It may improve employees' work-life balance by helping them mentally separate from their work. Consequently, recognising the prospective advantages of continuous connectivity is of considerable importance for both individuals and businesses. Research design, approach, and method: The study employed a mixed-method design and analyzed through partial least squares structural equation modeling. Data were collected from 278 full-time employees in Vietnam. Main findings: The results reveal that constant connectivity positively influences work-life balance, both directly and indirectly through enhanced psychological detachment from work. When employees use constant connectivity strategically to complete tasks efficiently, they are better able to disengage cognitively from work, which in turn improves work-life balance. Practical/managerial implications: The study contributes to theory by reframing constant connectivity as a resource. Practical implications suggest that organizations should promote digital norms that support employee autonomy in managing connectivity.