Browsing by Author Pham Ngoc Thuy

Showing results 1 to 14 of 14
Issue DateTitleAuthor(s)
2014Antecedents of customer's evaluation on service value towards using mobile value - added servicesVo Thi Thuy Kha
2012Deteminants of brand loyalty in the Vietnamese neer industryNgo Hoang Thi Quynh Oanh
2016Factors affecting academic burnout and job performance: a study of married working women in VietnamVo Thuy Thanh Tam
2015Factors affecting customer satisfaction on retailer's website : a study of Vietnam electronics and appliances industryDinh Thien Phuc
2015Factors affecting customer's green consumption appliances : a study of green home appliances pruducts in VietnamHuynh Phan My Nhung
2014Impact of motivatiors on employee retention : a study of banking industry in VietnamTang Le Huy
2014Resource - Based view of banking website service in creating customer value - evidence from Vietnamese comercial banksNguyen Xuan Hieu
2015Student perceived value towards universities' high quality program in VietnamDoan Hong Phat
2015The effects of perceived justice with service recovery on customer satisfaction, loyalty and word of mouth in restaurant services in Ho Chi Minh cityTruong Ngoc Quang Duy
2016The impact of loyalty program's service quality and store reputation on customer satisfaction and loyaltyDang Bich Phuong
2014The influence of leadership power bases on employee's job stress - A study of Vietnamese companiesLuong Thi Thanh Thao
2014The influence of relationship quality on customer loyalty - A study of veterinary companies and their agencies in VietnamNguyen Dac Huy
2012The mediating role of perceived value in the relationship between service quality and trust - a case study of private general hospital in HCMCLam Hai Nguyen
2016The role of service encounter interaction behavior in activating customer participation and co-creating value in the health care serviceLe Nguyen Hau
Showing results 1 to 14 of 14