| Title: | How to recapture lost customers at avergreen shipping agency (Vietnam) |
Author(s): | Nguyen Thi Phuong Trinh |
Advisor(s): | Nguyen Thi Mai Trang |
Keywords: | Customer relationship; Customer service; Dịch vụ khách hàng; Quan hệ khách hàng |
Abstract: | How to recapture lost customers at avergreen shipping agency (Vietnam) |
Issue Date: | 2016 |
Publisher: | University of Economics Ho Chi Minh City; ISB (International School of Business) |
Description: | Business Administration
Quản trị kinh doanh. Mã số: 60.34.01.02
Luận văn thạc sĩ -- Trường Đại học Kinh tế TP.HCM, 2016
Thesis (Master’s) -- University of Economics Ho Chi Minh City, 2016
Gồm tài liệu tham khảo và phụ lục
Includes bibliographical references and appendixes |
URI: | http://digital.lib.ueh.edu.vn/handle/UEH/46807 |
| Appears in Collections: | MASTER'S THESES
|
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