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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/50750
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dc.contributor.advisorVo Thi Ngoc Thuy-
dc.contributor.authorLe Thi Binh Phuong-
dc.date.accessioned2016-12-15T10:11:31Z-
dc.date.available2016-12-15T10:11:31Z-
dc.date.issued2014-
dc.identifier.otherBarcode: K50005917-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/50750-
dc.descriptionBusiness Administration = Quản trị kinh doanh-
dc.descriptionLuận văn thạc sĩ -- Trường Đại học Kinh tế TP.HCM, 2014-
dc.descriptionThesis (Master’s) -- University of Economics Ho Chi Minh City, 2014-
dc.descriptionGồm tài liệu tham khảo và phụ lục-
dc.descriptionIncludes bibliographical references and appendixes-
dc.description.abstractThis study empirically examines the different impacts of B2B Service Quality’s determinants on Customer Satisfaction in Vietnam Ready-Mix Concrete industry and explores the moderating role of Ready-Mix Concrete Company Type variable on these relationships-
dc.format.medium73 p.-
dc.language.isoeng-
dc.publisherUniversity of Economics Ho Chi Minh City-
dc.subjectCustomer satisfaction-
dc.subjectHài lòng khách hàng-
dc.titleService quality and customer satisfaction in business to business the case of ready-mix concrete industry Vietnam-
dc.typeMaster's Theses-
dc.subject.DDC338.476668-
item.cerifentitytypePublications-
item.fulltextFull texts-
item.languageiso639-1en-
item.grantfulltextreserved-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.openairetypeMaster's Theses-
Appears in Collections:MASTER'S THESES
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