This study was conducted at VEAS, in Ho Chi Minh City. VEAS is the company which specializes in holding international trade exhibitions, but it is facing the problem of high voluntary turnover rate and high percentage of dissatisfied employees. The purpose of research proposal is to find the causes and suggest possible solutions for company’s current issue. It comprises of eight chapters, where the first chapter gives an overview of the company. In chapter two, three and four mention about problem analysis, problem identification and its consequences to the company. While chapter five figures out cause identification, some alternative solutions and action plans are clearly discussed in the next chapter. Conclusion of the research and supporting information are listed in the last two chapters. The paper specifically stays focused on identifying and examining the causes and solutions of lacking of empowerment of VEAS. Both probability and non- probability sampling methods of data collection were employed in this study. A total number of 40 respondents will be assessed. Moreover, structured and unstructured questionnaires were used to get the information from selected departments of the organization. Furthermore, personal observation and interviews will be applied in collecting information and presented in forms of percentage to show the relationship of the interviewees to find out the main cause of lacking of empowerment. The research paper thoroughly shows the current symptoms of VEAS which are strong dissatisfaction of employees and a really high voluntary turnover rate, especially at sales department who helps company to achieve revenue target. If it is not solved, bad consequences will considerably affect. Some potential problems are found out such as lack of empowerment, relationship at work place and unsatisfactory salary with the main problem is the first issue – lack of empowerment. The study about the causes of problem was also conducted with two potential causes – policies and procedures and leadership style. Deep research has concluded that cumbersome policies and procedures are the main cause of VEAS. Some alternative solutions; therefore, are suggested to solve the problems like changing leadership style, changing policies and procedures and increasing salary and benefit. As a result, changing leadership style is recommended to implement based on company resources, its effective result and time to deploy.
University of Economics Ho Chi Minh City; ISB (International School of Business)